COVID Update - 19.07.21

WE ARE FULLY OPEN!!!...

We are back open as normal for both indoor / outdoor dining and hotel stays.  We will however be maintaining some of our control measures, such as mask wearing, hand sanitising, screens at Reception/Bar, opt-in for bedroom servicing, to keep our team and our guests as safe as possible.

Table bookings for our Restaurant and Beer Garden remain strongly encouraged to ensure table availability.

We will continue to display the NHS track & trace QR code and have track & trace forms available for anyone who would like to "check in" when visiting the hotel.

We appreciate times are still uncertain so for guests considering staying we have a 48hr cancellation policy. No deposit is required and you have up to 48hrs prior to arrival to cancel or amend the booking without charge.

To stay up to date with all that we are doing please register for our Wisteria Newsletter (at the bottom of this page).

We are looking forward to welcoming you all back in the very near future!

Getting ready for the "New Normal"...

The safety & security of our guests is our main concern here at the Wisteria Hotel.  We have been working hard on making the necessary changes required to ensure we can meet the needs of our wonderful guests and the government guidelines for when we re-open.  This includes the undertaking of hospital-grade cleaning & infection control training for our team and we have invested in key technology such as an Electrostatic Sprayer to ensure 360 degree sanitisation of all bedroom & high contact surfaces (including soft furnishings).

We have a history of providing excellent hospitality and we're proud to be constantly rated so highly in every aspect throughout multiple travel comparison websites, with our average cleanliness scores being particularly of note:

9.4/10 - Booking.com

4.6/5 - Expedia

4.5/5 - TripAdvisor

We have also achieved accreditation with the AA Covid Confident assessment scheme.  The accreditation indicates to customers that an establishment has in place the necessary risk assessment, safety measures and staff training to reopen safely, in line with the UK's respective government guidelines as well as UKHospitality and respective trade association guidelines, as they are published. To view our certificate please click here

To view the latest update of our full COVID Risk Assessment please click here

To stay up to date with all that we are doing please register for our Wisteria Newsletter (at the bottom of this page).

We are looking forward to welcoming you all back in the very near future!